Note: Western Digital always recommends updating your to the latest available service pack prior to installation of the drive. Make sure your PC has been fully started and Windows is running.
Connect the supplied USB or FireWire cable to the Passport drive. Connect the Passport drive to your computer with the USB/FireWire cable. The picture below shows how to plug the drive into your computer.
Portable 1TB 2TB 3TB, WD My Passport/Ultra/For Mac 2TB 3TB 4TB, Seagate. WD 2TB My Passport X for Xbox One Portable External Hard Drive, USB 3.0. USB Device: My Passport 070A, Western Digital, Up to 480 Mb/sec, 500 mA USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA USB Device: IR.
![My passport for mac 3 tb installation instructions My passport for mac 3 tb installation instructions](/uploads/1/2/5/4/125484204/746004061.jpg)
You will see Windows automatically install drivers for the Passport drive. Once the drivers have been installed, the Passport drive will be listed as a new drive letter under My Computer. Note: If Windows has an error installing the drive then you may need to try it on another computer to make sure that the drive is working properly.
If the drive does not work on other computers, and you have also tried another data cable, it is probable that the drive has been damaged or has failed, and should be replaced. If the drive installs properly and you don't get an error, but the drive is not showing up in My Computer or Windows Explorer, then you may need to format the drive for Windows. Please see the following Knowledge Base articles for assistance. If you still have problems with the drive then you can. USING A POWER BOOSTER CABLE The My Passport drive is USB or Firewire bus and does not require a separate power supply. A Power Booster Cable (Not currently available for My Passports using the USB Micro connection) may be needed if you are using any of the following:. A laptop computer that has limited bus power.
![Passport Passport](/uploads/1/2/5/4/125484204/276259099.jpg)
USB cable that is longer than 18 inches (22 inches for Passports manufactered prior to 2007). USB hub (we do not support any type of USB hub).
The older Silver Passport may only function properly if you power it with the optional power supply. If you decide to use a third-party USB cable to connect the drive to the computer, the cable may not be able to transfer enough power to the drive (This includes USB 'reel' cables and extension cables). Our Accessories page offers an optional power supply for the older Silver Passport, and the optional Power Booster cable (the Power Booster cable has two USB connectors that plug into two USB ports on the computer). In case the answer did not answer your question, you can always visit the for help from WD users.